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Renewals & Upgrades

How do I update to latest release of Easy Agile Roadmaps so I have access to new features?

Cloud

New feature and performance improvements are continuously pushed to our Cloud customers. You do not need to do anything to see these changes/get access to new features.

Data Center

A Jira administrator can update to the latest version of Easy Agile Roadmaps by:

  1. Log into your Atlassian application as a user with administrative privileges. 

  2. From the top navigation bar in your application, choose  > Add-ons or Manage apps.

  3. Choose Action required from the drop-down menu. 

  4. Locate Easy Agile Roadmaps

  5. Click the Update button (the Universal Plugin Manager) downloads and applies the latest version of the app. When finished, a success message appears.

Ensuring your data's safety is our top priority, it is recommended that you make a backup of your database before proceeding with the upgrade for added peace of mind.

Server

Support for Easy Agile Roadmaps for Jira Server will end on February 15, 2024 as Atlassian retires their Server products.

Ongoing Easy Agile Roadmaps renewals are expected to be prorated by Atlassian, with an end date of February 15, 2024 to match the end of support date of Easy Agile Roadmaps on Server.

You can renew your maintenance contract for Easy Agile Roadmaps here.

A Jira administrator can update to the latest version of Easy Agile Roadmaps by:

  1. Log into your Atlassian application as a user with administrative privileges. 

  2. From the top navigation bar in your application, choose  > Add-ons or Manage apps.

  3. Choose Action required from the drop-down menu. 

  4. Locate Easy Agile Roadmaps

  5. Click the Update button (the Universal Plugin Manager) downloads and applies the latest version of the app. When finished, a success message appears.

Ensuring your data's safety is our top priority, it is recommended that you make a backup of your database before proceeding with the upgrade for added peace of mind.


I’ve upgraded my Jira license tier. How does pricing work for upgrading my Easy Agile Roadmaps license?

You can upgrade your Easy Agile Roadmaps license tier to match your Jira license tier here.

Upgrade prices are based on Atlassian’s formula where the upgrade cost is calculated based upon the number of user tiers you’re upgrading to, plus the pro rata’d amount for the time remaining on the existing license.


How do I renew maintenance for my Server license of Easy Agile Roadmaps?

Support for Jira Server will end on February 15, 2024 as Atlassian retires their Server products.

Ongoing Easy Agile Roadmaps renewals are expected to be prorated by Atlassian, with an end date of February 15, 2024 (PT) to match the end of support date of Easy Agile Roadmaps on Server.

You can renew your maintenance contract for Easy Agile Roadmaps here.

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