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How to Raise a Support Request

How to contact Easy Agile support

For support with Easy Agile Roadmaps, you can raise a support request here.

Please share screenshots, troubleshooting information and anything else that you think might help us to solve your issue quickly.

Gathering Troubleshooting Information

Additional Support Information is available via the 'Help' button located in the navigation at the top right of the Roadmap.

Click on the  in the top right to see the support information. You can then copy and paste those details into your support request.

Additional help - Javascript Console

Here’s how to get a copy of your Javascript console if requested.


Right click and navigate to ‘Inspect’

Select the Console tab.

Right-click on the console and select 'Save as...'. Save the file and then attach it to the support request.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.