I’ve upgraded my Jira license tier. How does pricing work for upgrading my Easy Agile TeamRhythm license?

You can upgrade your Easy Agile TeamRhythm license tier to match your Jira license tier via the Atlassian upgrade form here.

Upgrade prices are based on Atlassian’s formula where the upgrade cost is calculated based upon the number of user tiers you’re upgrading to, plus the pro rata’d amount for the time remaining on the existing license.


How do I renew maintenance for my Server license of Easy Agile TeamRhythm?

Support for Atlassian Server products ends on February 2, 2024.

Ongoing Easy Agile TeamRhythm renewals are expected to be prorated by Atlassian, with an end date of February 2, 2024 (PT) to match the end of support date of Easy Agile TeamRhythm on Server.

You can renew your maintenance contract for Easy Agile TeamRhythm via the Atlassian renewal form here.


How do I upgrade to the latest release of Easy Agile TeamRhythm so I have access to new features?

Server

Server customers require an active maintenance license in order to upgrade to new versions of a Marketplace app, including Easy Agile TeamRhythm.

You can renew maintenance via the Atlassian renewal form here.

A Jira administrator can upgrade to the latest version of Easy Agile TeamRhythm by:

  1. Log into your Atlassian application as a user with administrative privileges. 

  2. From the top navigation bar in your application, choose  > Add-ons or Manage apps.

  3. Choose Action required from the drop-down menu. 

  4. Locate Easy Agile TeamRhythm.

  5. Click the Update button (the Universal Plugin Manager) downloads and applies the latest version of the app. When finished, a success message appears.

Data Center

A Jira administrator can upgrade to the latest version of Easy Agile TeamRhythm by:

  1. Log into your Atlassian application as a user with administrative privileges. 

  2. From the top navigation bar in your application, choose  > Add-ons or Manage apps.

  3. Choose Action required from the drop-down menu. 

  4. Locate Easy Agile TeamRhythm.

  5. Click the Update button (the Universal Plugin Manager) downloads and applies the latest version of the app. When finished, a success message appears.

Cloud

New feature and performance improvements are continuously pushed to our Cloud customers. You do not need to do anything to see these changes/get access to new features.