FAQs

For error messages in Easy Agile TeamRhythm, check Help with common errors in Easy Agile TeamRhythm.

For help with a specific task in the User Story Map or Retrospective, see our How-To Guides.

For other FAQs on using the app, see:

• FAQs - Epics and Issues

• FAQs - Sprint & Version swimlanes

For guidance on purchasing, licensing and administrating Easy Agile TeamRhythm, see Purchasing & Administration.

Can’t find the answer? The Easy Agile Support Team is here to help!

General FAQs

Why am I seeing “User-installed apps may not be compatible”?

When enabling a Content Delivery Network (CDN) on Jira Data Center, you will be presented with this warning message about Easy Agile TeamRhythm. Despite the warning, the app will continue to function unless you have users that use Internet Explorer 11 (IE11) to access the app.

If you would like to enable a CDN and have IE11 users, please reach out to our Support Team.