Renewals & Upgrades
How do I update to the latest version of Easy Agile Personas so I have access to new features?
Software updates will depend on whether you’re using the app on Jira Cloud, Jira Data Center, or Jira Server.
Jira Administrators can update the app on the Manage apps page in Jira.
Check out the details for new versions on the Easy Agile Personas Atlassian Marketplace listing, including compatible app versions for your Jira Data Center version.
Ensuring your data's safety is our top priority, it is recommended that you make a backup of your database before proceeding with the upgrade for added peace of mind.
Support for apps for Jira Server ended on February 15, 2024 as Atlassian retired their Server products.
If you’re still using the app on Jira Server, you can only install app updates that were released when your expired license was active. Check the release data and compatibility range of each version here.
e.g. If you had a Server app license until the last day of support on February 15, 2024, you can update to Easy Agile Personas v1.1.1.
Jira Administrators can update the app on the Manage apps page in Jira.
Ensuring your data's safety is our top priority, it is recommended that you make a backup of your database before proceeding with the upgrade for added peace of mind.
I’ve upgraded my Jira license tier. How does pricing work for upgrading my Easy Agile Personas license?
You can upgrade your Easy Agile Personas license tier to match your Jira license tier here.
Upgrade prices are based on Atlassian’s formula where the upgrade cost is calculated based upon the number of user tiers you’re upgrading to, plus the pro rata’d amount for the time remaining on the existing license.