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How to Raise a Support Request

Got a question for the Easy Agile team? We’re here to help.

How to contact Easy Agile support

To raise a support request click here.

To allow for quicker and more accurate responses please include as much information as possible on the initial request, including:

  1. Add-on version

  2. Jira version

  3. Your web browser

  4. Steps to recreate the issue, including examples and screenshots

Details on our response times can be found on our Trust Center.

Our business hours are Monday through Friday from 9am to 5pm Australian Eastern Standard/Daylight Time. We are closed on major holidays in New South Wales, Australia. To see our business hours in your timezone check

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