Which license do I choose when purchasing the Easy Agile Roadmaps app?
When purchasing Easy Agile Roadmaps, you must purchase a license that matches your highest Jira application tier.
For example, if you have a 500 user Jira Software license and a 100 agent Jira Service Management license, you must purchase a 500 user Easy Agile Roadmaps license.
This is a requirement of the Atlassian Marketplace and for both Jira Data Center and Jira Cloud. You can read more about licensing and pricing of Atlassian Marketplace apps here.
Can I purchase the app for a subset of users?
When purchasing an add-on license the user tier must match that of Atlassian Jira. This is a requirement of Atlassian Marketplace, as detailed in this Atlassian FAQ.
Atlassian handles all licensing for marketplace vendors so we can focus on what is important to us - providing quality software and supporting our customers. As such we are unable to modify the licensing to be restricted to specific user groups within a Jira instance.
How does pricing of Easy Agile Roadmaps work?
You can find the cost to purchase Easy Agile Roadmaps on your Jira Cloud instance here.
Easy Agile Roadmaps for Cloud is sold as a monthly or annual subscription. You are eligible for support and automatic version updates as long as your subscription is active.
Cloud Pricing Calculator
Atlassian have created this Cloud Pricing Calculator which allows you to calculate prices based on your user tier for the apps you are looking to purchase. When using this calculator, make sure to select the 'Billing Cycle' applicable for your organisation (Annual or Monthly).
How is annual Cloud pricing calculated?
Annual Cloud pricing is calculated on a tiered basis (the same as monthly per user pricing).
Annual Cloud licenses are more cost-effective for a 12 month period than monthly pricing, as you are only charged for 10 months of the year rather than the 12 you would pay on a monthly basis.
You can find the cost to purchase Easy Agile Roadmaps on your Jira Data Center instance here.
Easy Agile Roadmaps for Data Center is sold as an annual subscription. You are eligible for support and version updates as long as your subscription is active.
As Atlassian are retiring their self-managed server offerings, Easy Agile Roadmaps is no longer available to purchase or evaluate on Jira Server.
Existing licenses can be renewed and we will continue to support existing Server customers until February 15, 2024.
Where can I generate a quote for an Easy Agile Roadmaps license?
You can generate a quote for Easy Agile Roadmaps for Jira Cloud or Jira Data Center here.
Where do I get license keys for my new Easy Agile Roadmaps license?
Cloud apps will be renewed/extended/upgraded after receipt of payment.
License keys are available via my.atlassian.com once payment has been received.
License keys are available via my.atlassian.com for existing subscriptions.
My license has expired. How do I purchase a new license?
You can purchase a new Easy Agile Roadmaps license for Jira Cloud or Data Center here.
Do you offer academic, community, or open-source licenses?
Academic licenses are available for Data Center at a 50% discount if you have an academic license for your Atlassian product.
Community and open-source licenses are also available for Easy Agile Roadmaps on Data Center. Learn more about community and open source licenses here.
Academic, community and open source licenses are not available for Easy Agile Roadmaps on Cloud.
I purchased a license for the wrong Easy Agile app, could you please switch my licenses?
All licensing matters are handled directly through Atlassian, so unfortunately there is nothing we can do as vendors to rectify this. Please reach out to firstname.lastname@example.org and open a ticket directly with Atlassian, they will be able to resolve this for you.
Where can I read the Easy Agile End User License Agreement (EULA)?
The Subscription Agreement and End User License Agreement for Easy Agile apps are available on our website at License & Subscription Agreements.