Review Documentation
Breadcrumbs

Help & Support

Contact the Easy Agile Support team here for help with Review.

Include the following to help us identify and resolve the issue faster:

  • Screenshots

  • Page URLs

  • Error messages,

  • The in-app troubleshooting information (described below)

You can also find a Help button in-app, including links to docs and customers support.

Review more menu Help highlighted.png

Gathering in-app troubleshooting information

When raising a problem with our support team, we can use troubleshooting information generated in-app to get a quick overview of how the app is working.

This is located in the in-app help menu in. Access this in the “…” menu “Help” option.

Support dialog info button highlighted.png

Click on the https://arijea.atlassian.net/wiki/s/-672721829/6452/d621ad2a33e27b90ca05c475b216bfab745e08a2/_/images/icons/emoticons/information.png “i” icon in the top right-hand corner shows the in-app troubleshooting information in JSON format. Copy and paste this to share it with our support team!

Review in-app troubleshooting info.png