App trials / evaluations
You can trial any Easy Agile app free for 30 days on Jira Cloud or Jira Data Center. The evaluation includes the full app functionality.
How to get a trial
Use the “Try it now” button on the Atlassian Marketplace listing to get a 30-day evaluation license:
Alternatively, find the app within Jira using “Explore more apps” on Cloud or “Find new apps” on Data Center.
You’ll need administrator permission to install the app trial:
On Cloud, you’ll need “Site admin” permission for Jira.
On Data Center, Jira Administrators can install apps on the “Manage apps” page in Jira.
Find Atlassian’s documentation Installing Marketplace apps for more information.
Want to try the app without installing it on your Jira site?
Visit demo.easyagile.com to try any Easy Agile app with pre-made demo data!
Please note that this is a public demo site and all data you enter will be publicly available to other users. The environment resets every 24 hours.
What the trial includes
The 30-day trial includes all app functionality. Users have full access to test the tools before committing to a subscription.
You’ll also have access to Easy Agile’s support team.
At the end of the trial
The evaluation will end automatically after 30 days.
On Cloud:
If your Jira Cloud site uses the default monthly billing, the trial will automatically convert to a paid subscription.
If your Jira Cloud site is switched to annual billing, the app will stop being available when the trial ends. You’ll see an “Unlicensed” page instead.
On Data Center: Once the trial period is over, you will no longer have access to the app and users will see an “Unlicensed” page.
See our guide on purchasing an app license here.
Extending a trial
On Cloud: To extend an app evaluation on Jira Cloud, you’ll need to reach out to the Atlassian Customer Advocate team here. They’ll also require approval from the Easy Agile team to change the evaluation end date: contact our team here for approval.
On Data Center: Generate a new trial license using the “Try it now” button on the Atlassian Marketplace.
Why am I seeing a “You have reached the maximum number of trial licenses” message?
The Atlassian Marketplace allows customers to extend Data Center app trials up to 5 times - in other words, for up to six months.
If you reach the maximum number of free trials, you’ll see this message.
To continue using the app, you’ll need to purchase a license.
Help with trials / evaluations
Billing and licensing for Easy Agile apps is managed through the Atlassian Marketplace. Some types of licensing problems will need to be fixed by Atlassian’s billing and licensing team, including:
Starting free trials
Extending Data Center app trials
Errors when managing subscriptions on admin.atlassian.com
Issues with payments, bills, or refunds
To resolve any of the above problems, contact Atlassian’s billing and licensing team.
If you have other questions about app licensing or pricing, contact our team here!