Migrating from Server to Cloud
UPDATE: Jira Cloud Migration Assistant (JCMA) has been disabled in Programs v4.0.0 due to compatibility issues with the latest versions of Jira. We will activate again once Atlassian have made the necessary updates on their end. Please reach out to us if you are planning to migrate to Cloud and we can assist you.
We understand many of our customers are undergoing a shift from on-premise to Cloud instances of Jira and as of version 3.5.0, Easy Agile Programs enables you to take your Programs with you when you migrate using the Jira Cloud Migration Assistant.
The Jira Cloud Migration Assistant (JCMA) is a free Jira Server/DC app offered by Atlassian via the Marketplace. For more information about Atlassian support moving to Jira Cloud, see Atlassian's Cloud migration center.
What do you need?
In addition to your existing Easy Agile Programs app in Jira Server, you will also need the following apps:
JCMA on your Jira Server instance
Easy Agile Programs installed on the destination Jira Cloud instance
How does it work?
After a Migration is run using the JCMA, data for compatible apps is migrated behind the scenes. Data specified by Easy Agile Programs for Server is exported to Atlassian’s secure cloud migration storage; Easy Agile Programs for Cloud in your destination Jira Cloud instance then accesses and processes this data. This process is managed and secured by the JCMA.
When one or more Projects that appear in a Program are migrated to Jira Cloud using JCMA, that Program will be added to the destination Jira Cloud instance shortly after the main migration step has occurred.
Projects included in a migration
Outcome in Easy Agile Programs for Jira Cloud
All Projects in a Jira instance
All Programs will appear in Jira Cloud as they did in Jira Server
All Projects in a Program (minimum recommended)
That Program will appear in Jira Cloud as it was in Jira Server; other Programs will not be migrated
Some of the Projects in a Program
That Program will be migrated, but only contain the migrated Project Boards; some teams/Boards will be missing*
No Projects that appear in any Programs
No Programs will be migrated
While the processing time is relative to the quantity of data selected for migration, the Easy Agile Programs migration process is generally shorter than the main Jira data migration step.
Easy Agile Programs will never overwrite data that has already been migrated to Jira Cloud. If a Program has already been migrated, subsequent migrations will not cause it to be added again, replaced or changed.
If you want to re-migrate a Program, the copy in Jira Cloud will need to be deleted. This may be a good way forward if users have continued to edit the Program in Jira Server prior to users officially switching services. While the JCMA will not check for conflicting Programs, it will alert you to conflicts when attempting to re-migrate Projects (as described in this JCMA guide).
If more Projects in an already-migrated Program are migrated to Jira Cloud in a subsequent migration, the Program can be re-assembled on Jira Cloud by adding the relevant Boards using the “Edit Program” menu.
Migrating from Server to Data Center
Migrating from Server to Data Center is simple as our app is the same on both hostings. Simply change your license id in Manage Apps and our app will continue to work as before.
Migrating from Cloud to Data Center
We have a solution available for customers wishing to migrate their Programs from Cloud to Data Center. Please reach out to our team via our Support Desk and we’d be happy to assist you.
Migrating your license between Jira Server, Data Center or Cloud
As all Easy Agile licensing is handled via the Atlassian Marketplace, you will need to contact Atlassian about transferring your license.
Note that licenses cannot be directly transferred or credited; however, you may be eligible for a free trial in order to make the transition process smoother.
To raise a Billing, Payments and Pricing request, contact Atlassian Support here.
We’re here for you!
All Easy Agile apps are available on both Cloud and On-premise Jira instances. Wherever you’re migrating, we’re here to make it easy.