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Permissions

We understand that managing large Jira instances is a complicated responsibility. We've tried to make permissions as straightforward as possible by leveraging the existing Issue, Project and Agile Board permissions available in Jira. 

  • If a user has access to an Agile Board, they can access it where it is used in Easy Agile Programs

  • Adding a team Agile Board to a Program enables users who can access that Board to see the Program including its Program Increments and Increment Roadmaps. 

  • In order to add Boards to a Program (or otherwise edit the Program and its Increments), a user must have Manage Programs permission. 

Manage Programs Permission

Easy Agile Programs adds one global permission called Manage Programs which determines who can:

  • View the list of Programs

  • Create new Programs

  • Edit Program information such as Program Name, boards within a Program, dependency link type 

For more detail on what users with and without Manage Programs permission can view and change, see Understanding the Manage Programs Permission

On Data Center and Server versions 5.2.1 and earlier, users with Manage Programs permission can also delete Programs.

From 5.3.0 and later (as well as on Jira Cloud), only users with Jira Administrator permissions can delete a Program.

How to grant the Manage Programs permission 

In order to create or edit Programs or Increments, you will need to have either Administration or Manage Programs permissions. Only Jira Administrators are able to grant users the Manage Programs permission. 

We recommend creating a Group which will contain all of the users with the Manage Programs permission. This is because Global permissions can only be applied to Groups, not individual users. We will call this group "Program Managers".

1. Navigate to the Jira Administration Settings (the cog in the top right of any Jira Page)

2. Select System

3. On the left hand side of the page, under the Security section, select Global Permissions

4. Navigate to Add Permission and select Manage Programs from the dropdown list

5. Choose the Group you wish to grant the Manage Programs permission to.

6. In the second "Group" dropdown, select the "Program Managers" group.

7. You can now modify who has the Manage Programs permission by adding them to or removing them from the “Program Managers” group.


Block app access using a Data security policy on Jira Cloud

On Jira Cloud, Atlassian’s new app access rules can prevent Easy Agile Programs from accessing or showing in specific Jira projects.

This is configured using a Data security policy, which can be configured by an Organization Administrator. This allows you to select:

  • The Jira projects you’d like to restrict access to; and

  • The App access Policy rule.

If you have Atlassian Access, you’ll be able to choose which apps you block using an allowlist or a blocklist.

Otherwise, you’ll only be able to block all apps. This means that using a Block app access rule to restrict Easy Agile Programs will block other apps as well.

Easy Agile Programs provides a view across multiple Jira boards which may contain multiple projects. This means that some teams may be shown in our app while others are blank. You may also find that issues are missing from a team using a multi-project board, where one of the projects is blocked.

If you are unsure, please reach out to your Jira Administrator to check your permissions.


FAQS

What permissions are required to create and edit Programs?

In order to create or edit Programs or Program Increments or delete Program Increments, you will need to have either Administer Jira or Manage Programs permissions.

Scroll up to learn how a Jira Administrator can grant a user Manage Programs permissions. 

What permissions are required to delete Programs?

On Cloud, only Jira Administrators or System Administrators are able to delete Programs. 

On Data Center or Server, this varies depending on the app version:

  • On version 5.2.1 and earlier, users with Manage Programs permission can delete an existing Program.

  • From version 5.3.0 and later, only users with Jira Administrator permission can delete Programs.

Why don’t I see the “View all Programs” option under the Board dropdown like in the demo video?

The “View all Programs” option under the Boards dropdown is only visible to users with the Global Manage Programs permission.

Users without the Manage Programs permission are only able to navigate to Programs via the Programs icon in the Project sidebar, where the Jira board that is included in a Program.

What can users without Manage Programs permissions do in Easy Agile Programs?

We've tried to make permissions as straightforward as possible by leveraging the existing permissions in Jira. This includes Project permissions (applied to all the issues in that Jira project) and Board (Filter) access.

Learn more about how Permissions are configured in Jira Cloud or Jira Data Center.

Here are some examples of what a user without Manage Programs permission can do:

  • If a user has access to a Jira board, they can access it in Easy Agile Programs.

  • Adding a team board to a Program enables users who can access that board to see the Program, including its Program Increments and Increment Roadmap. They will only be able to see other team boards if they have access to those boards in Jira.

  • If a user has Schedule Issues permission and Edit Issues permission for a Jira issue’s parent project, then they will be able to schedule issues on the Team Planning page.

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