Easy Agile Programs Cloud / Data Center differences
Easy Agile Programs is available for Jira Cloud (SaaS) and Jira Data Center (on-premise/self-hosted). Use the type that matches your host Jira site.
The app works the same way on Cloud and Data Center as much as possible. This includes using the same user interface on both Cloud and Data Center.
However, there are some variations due to the differences between Cloud and Data Center technologies.
Version updates
On Cloud: Every time you open the app on Jira Cloud, you’ll be using the latest version. Updates and fixes are deployed automatically and there’s no need to manually update the app.
On Data Center: Updates to the app are released in numbered versions. A Jira Administrator will need to manually install updates from the Manage apps page in Jira.
New functionality is released on Cloud first, and then included in the next Data Center version.
Data storage
On Cloud: Data that can’t be stored in Atlassian Jira is saved in Easy Agile’s cloud servers. It isn’t possible to query the database directly.
On Data Center: App data is stored in the existing Jira database. The app adds and manages new tables with names starting with “AO_349192_”. Easy Agile cannot access your app data.
On Cloud: Due to authentication requirements for Connect apps, we do not support access to the REST API on Cloud.
Functionality
Issue view
On Cloud: Clicking an issue key in the Easy Agile Programs app opens the native Jira issue view. This uses the Issue/Work item screen and layout configured in Jira.

On Data Center: It isn’t possible to open the native Jira issue view from an app.
Clicking an issue key opens an in-app issue view with a limited range of fields. Open the Jira issue in a new tab to view more.

Issue hierarchy
On Cloud: Work item (issue) type hierarchy configuration is only available on Jira Cloud Premium or Enterprise.
If you have hierarchy configured using Premium or Enterprise:
Roadmap configurations that use “epic-level issues” will use all issue types configured at that level.
You can use the “Parent” link type when configuring third level hierarchy to use your existing hierarchy from Jira.
On Data Center: Issue type hierarchy configuration is configured with Advanced Roadmaps. Advanced Roadmaps is now built into Jira Data Center.
You can use the “Parent” link type when configuring third level hierarchy to use your existing hierarchy from Jira.
Third level hierarchy can also be configured using Issue links. This method is available on all versions of Jira.
"Program" and "Program Increment" custom fields
On Jira Cloud: The "Program" and "Program Increment" custom fields show the name of that Program or Increment in plain text.
On Data Center: When viewing an issue in Jira, click the Program or Program Increment to navigate directly to that page in Easy Agile Programs.
App administration
On Cloud: Disabling app modules is not available on Cloud.
Data security policies can be used to block app access to Jira projects.